Route Mobile to acquire e-mail communication platform from Sarv, Telecom News, ET Telecom
Through a discount sale, Route Mobile acquired the primary IP address of Sarv’s business messaging technology platform, the team of leaders that built and supports Sarv’s platform and customer contracts. , based in Jaipur, subject to closing conditions.
Sarv provides unified business communication solutions including email, cloud telephony and other related services.
“The integration of Sarv’s email communication technology with Route Mobile’s Customer Experience Platform as a Service (CxPaaS) platform will provide unified and unmatched cloud-based digital communication solutions to global business customers,” a joint statement said.
Route Mobile said the acquisition will allow it to offer a fully customizable email interaction platform to businesses.
Additionally, businesses can gain actionable insights through intelligent automation and build simplified communication strategies for their customers, he added.
“By working closely with Sarv’s team of experts and bringing together the best automated AI-based solutions in the digital communication space, we can bring added value to businesses through the various stages of the process. Customer lifecycle – from identifying potential customers, to successful conversions and effective management of existing customers, ”said Rajdipkumar Gupta, Group Managing Director and CEO, Route Mobile Limited.
“The addition of Sendclean’s advanced email communications platform to Route Mobile’s CPaaS-based solutions package enables an unparalleled and comprehensive digital communications solution for global businesses that generates more revenue while by simplifying communication with customers throughout the lifecycle, ”added Ramesh Chaudhary, Founder and Director, Sarv.
Closing of the transaction, however, is subject to customary conditions precedent and regulatory approvals, if any, and is expected to close within the next 30 days, the statement added.